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Help > Cookie FAQ
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Cookie FAQ
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1. |
How come I
kept on getting "session
time-out" message when I try to
create a new account or try to login? |
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Our service requires cookie to function. Browser
cookie is essential
to providing functions such as shopping cart, login...etc. You just need
to turn on the cookie in your browser. |
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2. |
How do I turn on cookie in my browser? |
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It's simple, just follow these steps for your browser type.
Microsoft Internet Explorer
Go to "Tools" on the horizonal menu bar, select
"Internet options", then click on "security" tab, click on "customer level...",
scroll down and find "cookie", select "enable" for either one of the two
cookie options, then click "OK".
Netscape
Go to "Edit" on the horizontal menu bar, select "Preference", click on
"Privacy and Security" on the menu to the left, click on "cookie",
select "Enable cookies for the originating web site only", then clcik
"OK".
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3. |
What is a cookie? |
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Cookie is used by websites to store a small piece of information on your
hard disk. When you visit our site, the cookie enables us to track what's
in your shopping cart and whether you're logged in to your Account Manager.
More information about cookie can be found in the "Help" menu of your
browser. |
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4. |
I am still experiencing the problem after cookie is turned on, what can
I do next? |
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Please write to
support@domainprocessor.com, be sure to include your browser
type (IE, Netscate, AOL etc.) and browser version (version 5.5, version 6.2
etc.). |
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